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| Terms and Conditions |
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Lets Furnish-Bulgaria operates under strict terms and conditions as way of protecting both parties. Please read our terms and conditions to ensure you understand how we operate. Information and action prior to making requesting a quote/estimate Correction of Errors and Inaccuracies 1. The information on this website may contain typographical errors or other inaccuracies and may not be accurate, complete, reliable, current, or error-free. Lets Furnish-Bulgaria reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after an order has been submitted). 2. Please note errors, inaccuracies or omissions may relate to, but are not limited to, product descriptions, pricing and availability. We also reserve the right to limit quantities (including after an order has been submitted). We apologize for any inconvenience this may cause. 3. Lets Furnish-Bulgaria has made every effort to display the products and their features and colours as accurately as possible. The displayed colours and features of the products will depend upon your monitor. Lets Furnish-Bulgaria cannot guarantee that your monitor will accurately portray the actual colours and features of the products. Prices: 1. Quotes can be made either verbally or via e-mail. Quotes will stay firm for 7 days and may alter due to manufacturers alterations on pricing or some other variation. 2. All prices are subject to change without notice. Prices are inclusive of VAT sales taxes. 3. Until an order has been made and the contract confirmed by Lets Furnish-Bulgaria, prices and quotes are not binding and may be changed without prior notice. 4. Any mistakes in the calculating of the purchase price through clerical error or computing may be corrected without liability on the part of Lets Furnish-Bulgaria. Buyers will always be informed of such mistakes. 5. Any mistakes found by the buyer will be subject to correction without liability on their part. Orders 1. The buyer shall place an order with Lets Furnish-Bulgaria after checking the final order sent to the buyer via e-mail. 2. The buyer is responsible for checking the accuracy of the items and specifications on the final order. Please be thorough and accurate in doing this. If you are uncertain about any item please ask. If a mistake is made by the buyer Lets Furnish-Bulgaria will endeavour to correct this mistake but the buyer must accept any costs that are incurred. 3. The buyer is required to pay a 60% deposit by Swift transfer to initiate the start of the order, unless otherwise agreed in writing. Until this payment is received work on the order will not be progressed. 4. Any alternative form of payment for the deposit needs to be agreed and confirmed by e-mail or fax. 5. Lets Furnish-Bulgaria will acknowledge the receipt of the deposit to the client within one working date of it being received via e-mail. 6. Our order confirmation is final and binding and any subsequent changes are subject to our ability to conform and is dependent upon factory approval. Changes in quantity or specifications are subject to approval by seller and manufacturer. Resultant charges from manufacturer shall be borne by the buyer. All requests for changes in quantity or specifications shall be delivered to Lets Furnish-Bulgaria in writing. Manufacturing and Delivery Period 1. Lets Furnish-Bulgaria will aim to manufacture, deliver and install all ordered items for a maximum of 15 working days after receiving deposit payment from the buyer. 2. It is obligation of the buyer to conform with articles 1-8 of Access, Delivery and Installation (see below) in order for an order to be met. Please note- Before an order is placed Lets Furnish-Bulgaria may arrange with the buyer gaining access to the property for measuring 3. The Buyer agrees to pay for any loss or extra cost incurred by Lets Furnish-Bulgaria through the Buyers instructions or lack of instructions or through failure or delay in taking delivery or through any acts or default on the part of the Buyer and their agents. Important: in the event of the Buyer not being able to fulfil his obligations under the present agreement and a redelivery is necessitated, Lets Furnish-Bulgaria may assess a redelivery fee. Access, Delivery and Installation 1. In order to have access to your apartment the buyer needs to inform the developer or their agent that Lets Furnish-Bulgaria is to undertake the furnishing and to authorise access to the property. Where possible a contact person or phone number should be provided. Lets Furnish-Bulgaria at all times will try to negotiate and liase with the complex developers but can not be responsible for changes in date of completion dates. 2. The Buyer agrees to pay for any loss or extra cost incurred by Lets Furnish-Bulgaria through the Buyers instructions or lack of instructions or through failure or delay in taking delivery or through any acts or default on the part of the Buyer and their agents. Important: in the event of the Buyer not being able to fulfil his obligations under the present agreement and a redelivery is necessitated, Lets Furnish-Bulgaria may assess a redelivery fee. 3. The property needs to be supplied with services and be secure (water supply, electricity, stairs and passageways completed) for the work to be undertaken. Lets Furnish-Bulgaria shall not be liable for delays resulting from not being done so. 4. The site/complex needs to have clear access for transport where this has not been provided by the developers delay may occur. Lets Furnish-Bulgaria shall not be liable for delays resulting from not being done so. 5. In the event that construction delays or other causes not within our control force postponement of the installation, we will store the furnishings until installation can be resumed. Transfer and storage charges incurred shall be passed on to the buyer. 6. The apartment needs to be clean and free of building debris. Where Lets Furnish-Bulgaria finds that the apartment is not so the buyer will be informed and cleaning can be organised and charged if required. Lets Furnish-Bulgaria shall not be liable for delays resulting from not being done so. 7. Lets Furnish-Bulgaria will ensure that the property is left clean and tidy upon completion. 8. Please ensure that your address and other personal information you provide is accurate. You are responsible for any inaccuracies in your address and other personal information. You must make any change of the delivery address or change in the order either in person or by telephone and the change will be binding only if the change is confirmed before delivery. Changes in your address or other personal information may delay delivery, and you may be charged a fee for deliveries made to you at the wrong address on your sales receipt if such address is incorrect. Completion: 1. Lets Furnish-Bulgaria will inform the buyer within reasonable time of the date of delivery. 2. On delivery date the work will be inspected by the buyer or their representative. Lets Furnish-Bulgaria will make effort to send photographs to the buyer of the work done if the buyer cannot be present. Because of the large number of items involved it is not possible to show on such photographs every single item only the overall work and finish of the apartment. Not sending proper or any pictures will not be a reasonable ground for delay in final payment by the Buyer. Cancellation: 1. If an order is cancelled by the buyer which has previously been accepted by Lets Furnish-Bulgaria then a full refund of any money will be made with the following exceptions - any design or survey costs including transport will be deducted from the refund - any delivery costs will be deducted from the refund. - all made to measure items i.e. suites, kitchens, fitted wardrobes which cannot be cancelled will be charged at 70% of their purchase price. 2. The above clause does not mean that it is impossible to change an order or add additional items but it may mean that there are additional charges for delivery, labour, materials or other expenses that have been incurred. Such charges will be itemised and discussed with the buyer. 3. Any refund to the buyer will be issued in the same manner as they were received. Delays: 1. In the event that construction delays or lack of authorisation to access we will cease installation until it is possible to resume. Transfer of items or storage charges where incurred shall be passed to the buyer. 2. Where Lets Furnish-Bulgaria fails to meet the completion date agreed it will reduce the outstanding amount owed by the buyer by 1% per week until the work is completed. 3. Not withstanding any agreement as to the date of delivery Lets Furnish-Bulgaria shall be entitled to postpone or cancel delivery of all or part of the work when it is delayed in or prevented from making or obtaining any goods, delivery of or installing the furniture and items by strikes, lockouts, trade disputes, or labour troubles or any cause beyond Lets Furnish-Bulgaria control including, but without limitation, Act of God, act of the client or their agents, embargo or other governmental act, regulation or request, fire, accident, war, riot, delay in transportation, inability to obtain adequate labour, materials or manufacturing facilities. During any of the foregoing events Lets Furnish-Bulgaria’s’ obligations shall be suspended until such events cease or until they cancel delivery (as case may be) and the Seller shall not be required to obtain elsewhere in the market goods with which to replace or permit it to produce the goods delivery of which had been postponed or cancelled as a result of any said events. In the event of Cancellation, Lets Furnish-Bulgaria shall be paid pro rata for the goods delivered or work done to the date of cancellation. 4. Where the client is similarly delayed in undertaking their obligations they will make payment pro rata for the work that has been already completed by Lets Furnish-Bulgaria. Final Payment: 1. Final payment needs to be made on the date of delivery in either cash or via bank transfer. Customers must send a copy of the bank transfer either on the day of delivery or within the next working day. If the Buyer fails to make any payments in accordance with the terms and conditions hereof Lets Furnish-Bulgaria may defer shipments or deliveries until receipt of confirmation that payment is made. 2. Payments unless otherwise agreed by e-mail or in writing should be made by Swift transfer to Lets Furnish-Bulgaria. The payment details will be specified via e-mail. 3. If payment is not received within 5 days after delivery date Lets Furnish-Bulgaria reserves the rights to charge interest on the outstanding amount owed at the rate of 1% per week until full payment is received. 4. Where final payment is not received within 5 days after delivery date the buyer may, in addition to the charge of interest, may also become under the Title to goods - clause 3,4,5 below. 5. If Lets Furnish-Bulgaria is required to pay any monies or hire an attorney to collect payment from you for any reason, Lets Furnish-Bulgaria shall be entitled to recover from you all of Lets Furnish-Bulgaria’s collection costs including the fees and disbursements of an attorney. Title to the goods: 1. Unless otherwise agreed by e-mail or in writing the goods shall continue to be in the ownership of Lets Furnish-Bulgaria until the final payment has been received. 2. The buyer may not sell the goods or pass on the entitlement unless written agreement is obtained from Lets Furnish-Bulgaria. 3. Where final payment is not received Lets Furnish-Bulgaria whilst owner of the goods may demand by e-mail or in writing the immediate return of the goods at any time and the buyer shall forthwith comply with such demand and bear the cost of such return. 4. If the buyer fails to return the goods or make full payment so demanded the seller may enter the property for the purpose of removing the goods (the cost of which shall be borne by the buyer) or may otherwise sell or otherwise deal with the goods. 5. The foregoing rights of Lets Furnish-Bulgaria are in addition and not in lieu of any rights it may have at common law or under Bulgarian statute including the right to payment for the goods and the right to recover goods. General Liability: 1. No liability shall accrue against the seller as a result of any breach of these terms and conditions resulting from strike, lockout, work stoppage, accident, natural disaster, act of god or any other delay beyond the sellers’ control. Warranty: 1. Lets Furnish-Bulgaria works hard with its suppliers and manufacturers to provide you with good quality home furnishings. 2. We warrant the merchandise that you purchase from us will be free from defects for a one year period from receipt of the goods. 3. Exclusions - This warranty does not cover a. wear, fading, tearing, pilling, shrinkage and dye lot variations of fabric or leather products b. variations in colour to laminate and wood furniture where orders are made at separate times as colours may vary between batches purchased. c. damage due to negligence, misuse, fire, abuse, the elements or acts of nature, accidents, improper cleaning or discoloration from sunlight or artificial light sources. d. Variations of colour, or graining of wood or wood products, marble or any other natural material. e. Finishes that have been effected by the purchaser. f. Merchandise sold as ‘clearance’ or ‘as is’ g. Breakages, chips and scratches of glass shelves, tabletops and glass and china products where it is deemed to be due to fair wear and tear. f. Where merchandise is used for commercial purposes. 4. If the merchandise sold you does not meet the foregoing warranty Lets Furnish-Bulgaria will at our discretion, repair, exchange it for exact item if stock is available, or in the event it is non repairable, offer a refund in exchange for the defective item. 5. This warranty does not cover the cost of delivery if you have moved from the original location. In such circumstances the cost for delivery will be made. 6. The warranty for electrical goods will be covered by the makers guarantee and all documents pertaining to these will be given to the purchaser on completion of payment. Others 1. These conditions and the contract of which they form part shall be construed in accordance with Bulgarian law and the Buyer hereby submits to the jurisdiction of Bulgarian Courts. 2. By ticking the "agree to Terms and Conditions" you confirm you have read and accepted the terms and conditions listed above. [ Back ] |
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